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20 Aug 2020
Full-Time CUSTOMER SERVICE REPRESENTATIVE ( BPO) – Normal Speaker
Location : Bangsar,Kuala Lumpur
Shift : 24/7 Rotational shift
Salary Range : RM 2400 – RM 2700
Job Scope :
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.